Company & Service FAQs
Are there financing options available?
Yes, Modern Air Solutions offers financing options to help make HVAC repairs, replacements, and new system installations more affordable. Financing can help spread the cost over manageable monthly payments, allowing you to improve your home’s comfort without delaying necessary work. Contact our team to learn about current financing programs and eligibility requirements.
Are you licensed and insured?
Yes, Modern Air Solutions is fully licensed and insured to perform HVAC services in Illinois. Hiring a licensed and insured HVAC contractor helps protect your home and ensures work is completed according to local codes and industry standards.
View our qualifications to learn more about Modern Air Solutions.
Can you help me choose the right system?
Absolutely. Choosing the right HVAC system depends on factors such as your home’s or property’s size, insulation levels, comfort preferences, energy-efficiency goals, and budget. Our team evaluates your needs and recommends solutions that will provide reliable performance and long-term value.
Do you guarantee your work?
Yes, we stand behind the quality of our workmanship and are committed to customer satisfaction. If you have concerns after a service or installation, our team will work with you to address the issue and ensure the job is completed properly.
Do you offer free estimates or consultations?
Yes, we provide free estimates for new HVAC system installations and replacements. Our team will evaluate your needs, discuss available options, and provide clear recommendations so you can make an informed decision.
Will you provide a written estimate?
Yes, we provide written estimates that clearly outline the scope of work, equipment recommendations, and project costs. We believe in transparent pricing and helping customers understand exactly what to expect before work begins.
What brands do you work with?
Modern Air Solutions services and installs many leading HVAC brands, such as Carrier®. Our technicians work on a wide range of heating and cooling systems and can recommend equipment that best fits your property, efficiency goals, and budget.
Do you pull permits if needed?
When permits are required for HVAC installations or major system modifications, Modern Air Solutions handles the permitting process. We ensure all work complies with local codes and inspection requirements.
Do you offer warranties on parts and labor?
Yes, warranty coverage varies based on the equipment manufacturer and the specific service performed. We can explain available manufacturer warranties, labor warranties, and registration requirements during your consultation.
Do you repair or replace systems, or both?
Our team provides HVAC repairs, system replacements, and new installations. If your existing equipment can be repaired cost-effectively, we’ll explain your options. If replacement is the better long-term investment, we’ll help you choose the right system for your space.
Do your technicians have certifications? If so, which certifications do they have?
Yes. Our technicians receive ongoing training and hold industry-recognized certifications. Modern Air Solutions employs NATE-certified technicians, demonstrating advanced knowledge in HVAC installation, maintenance, and repair. Technicians are also licensed, factory-trained, and background checked. View our qualifications to learn more.
How long have you been in business?
Since 2007, Modern Air Solutions has built a strong reputation for providing dependable heating and cooling services throughout Oswego and surrounding communities.
HVAC Maintenance FAQs
How often should I service my HVAC system?
Most HVAC systems should be professionally serviced twice per year, once in the spring for your air conditioner and once in the fall for your heating system. Regular HVAC maintenance helps improve efficiency, reduce breakdowns, extend equipment life, and maintain manufacturer warranty requirements.
Do you offer emergency HVAC services?
Yes. HVAC problems don’t always happen during normal business hours. Modern Air Solutions offers 24/7 emergency HVAC service to help restore comfort when unexpected heating or cooling issues occur.
Do you offer maintenance plans or tune-ups?
Yes, we offer maintenance agreements and seasonal tune-ups designed to keep your systems operating efficiently throughout the year. Regular maintenance can help identify small problems before they become costly repairs and may help lower energy bills.
Air Conditioning & HVAC Troubleshooting FAQs
Why does my AC keep running or not cooling properly?
An air conditioner that runs constantly or struggles to cool may have several causes, such as:
- Dirty air filters
- Low refrigerant levels
- Blocked airflow
- Dirty evaporator or condenser coils
- Improper thermostat settings
- An undersized or aging system
A professional inspection can identify the root cause and allow us to restore proper performance. Contact us today for air conditioning repair or maintenance.
Why is my house unevenly heated or cooled?
Uneven temperatures are often caused by:
- Poor airflow
- Leaky ductwork
- Insufficient insulation
- Blocked vents
- Improper system sizing
- Thermostat location issues
An HVAC evaluation can determine what’s causing hot and cold spots. Our trained team can recommend solutions to improve comfort throughout your home.
Why is my HVAC system making noise?
Different sounds can indicate different problems. Common HVAC noises often include:
- Banging from loose or damaged components
- Squealing from worn belts or motor issues
- Rattling from loose hardware
- Buzzing from electrical issues
- Whistling caused by airflow restrictions
If your system starts making unusual noises, it’s best to schedule service before the issue worsens.
Is a higher SEER rating worth it?
A higher SEER (Seasonal Energy Efficiency Ratio) rating typically means lower energy consumption and reduced cooling costs. While high-efficiency systems often have a higher upfront cost, they can provide long-term savings, improved comfort, quieter operation, and better humidity control. The best choice depends on your budget, energy goals, and how long you plan to stay in your home.
Plumbing FAQs
What are the signs that I need a plumber?
You may need professional plumbing service if you notice:
- Low water pressure
- Slow or clogged drains
- Leaking pipes or fixtures
- Unexplained increases in your water bill
- Water stains on walls or ceilings
- No hot water
- Unusual sounds coming from pipes
- Other plumbing problems
Addressing plumbing issues early can help prevent more extensive and costly repairs.
How often should drains be professionally cleaned?
The frequency depends on your household’s usage and plumbing system. Many homeowners benefit from professional drain cleaning every 1 to 2 years to help prevent buildup and reduce the risk of clogs. Homes with older plumbing systems or frequent drain issues may require more frequent service.
Should I repair or replace my water heater?
The best option depends on the age, condition, and performance of your water heater. Repairs are often cost-effective for newer units with minor issues. However, replacement may be the better investment if your water heater:
- Is more than 10 to 15 years old
- Requires frequent repairs
- Leaks from the tank
- Struggles to provide enough hot water
- Causes rising energy costs
Our plumbing professionals can inspect your system and help you determine the most cost-effective solution for your home.
